Other Important Information

Complaints

If you are dissatisfied with any aspect of the care or service you receive, please either tell your Doctor or contact our Practice Manager, Mrs Sue Corlett.

Conduct

The practice has a zero tolerance attitude towards any violence or verbally abusive behaviour directed at the Doctors, their staff or other persons present on the practice premises, or other place where treatment is provided. Such behaviour will result in you being removed from our list.

Confidentiality

Both of our Health Centres are fully computerised and your medical information is also held in paper notes. All of the information held is treated with the strictest confidence. The Practice is registered with the Data Protection Office.

Email Correspondence

PLEASE NOTE WE DO NOT MAKE APPOINTMENTS OR CORRESPOND VIA EMAIL.

Sending a message by email will not provide a 'fast track' to the doctor, if you have an urgent medical need, please contact the surgery by phone or in person so that this can be promptly assessed and treated.

The Email facility is unmanned and therefore your request will not be replied to.